I did not know Mr. Marco Völker before last Saturday. He is very courteous and polite. He listens well and responds to questions very promptly. I really appreciated the fact that he drew my attention to something that I might not have noticed during the apartment viewing and that could have bothered me over time. I found that very professional. He has a well-groomed and pleasant demeanor and was on site on time. I have nothing but positive things to say. If I had real estate, I would use his services. I would be happy to answer any questions.